Top critical review
7 people found this helpful
Disappointing Sound, Non-existent customer service
on February 19, 2016
This was a disappointing purchase. I though I was getting linear speakers that would handle life size sound. The output is not linear but stronger in the lower middle range, but in this range the sound is somewhat muddy. The louder the music is played, the muddier the lower middle range becomes. The bass lakes the resonance that Klipsch bookshelf speaker have.
Worst of all, I need parts. It took Klipsch 8 days to send me the correct part number, and then only for one of the two parts I requested. I called to order parts several times, but no one ever answers the phone but you are put on unending hold. The voice answering system is terrible and confusing, and the options to choose are unclear. There is no web option to order parts despite such an implied claim.
Avoid this company until they clean up their act.