Very poor quality. I shipped back the headrest(s) twice in a one year period. They honored the warranty but the hassle of returning the item each time. This was the only big headrest I could find at the time that matched up great to the interior in my 08 escalade. Next time I will shop around for a better quality in this size even though my choices are limited.
Being a customer in Germany, it is always a bit of a question mark, what product you can expect from Overseas / the USA - it was quickly delivered, functions properly - screen quality is very good and easy to install. I have ordered additional IR headsets, the IR connection works ok, but is not 100% perfect (some little disturbing background noise). Still the screen itself offers perfect value for the money, highly recommendable.
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