Top positive review
4 people found this helpful
Great Customer Service
on April 6, 2012
So, i looked at several different brands of waterproof headphones and was really looking forward to something that sounded good, and was able to run with them without them falling out. The idea of swimming with them was an added bonus. Im not super picky about sound and it was decent, however a little more tinny that i had hoped for the retail estimate of 59.99. I believe my old 29.99 creative's were better.
The reason for the 1 Star is that after using them on 3 or 4 runs, they suddenly cut out completely. Unless you hold the connections right where the headphone jack is just so they cut out one or both hears and makes them completely worthless. Unfortunately i waited past return policy so now i am contacting the manufacturer to see about this 1 year warranty and if i can get another pair. Ill update my review if these things get returned for ones that last.
A couple months ago (I've been busy so actually contacting them and then actually updating this review has been delayed)
I got in contact with Surge and they sent me out a new pair, free shipping, no questions asked. It was a pretty awesome experience actually, having dealt with many different RMA processes from different companies during the years.
So yeah, new ones work, only used them a little bit, but all in all decent headphones, audio quality still isn't great, but if these last up i will be happy, there are certainly much worse sounding headphones out there.